Shipping Policy

Discovering something new for your wardrobe should feel like a small celebration, not a wait full of question marks. At Vellora Newyork, we've shaped our shipping process to be calm, clear, and dependable, so the moment between placing your order and unwrapping it stays exciting from start to finish.

Delivery costs within the United States are entirely on us. No surprise charges at checkout, no fine print. Just the pieces you've chosen, packed with care and on their way to your door. Every order is prepared by hand before it leaves us.

How long it takes

Orders are processed within 1–2 business days. Standard delivery usually takes 3–7 business days. Your order should arrive within 4–9 business days.

When we prepare your order

Orders are prepared Monday to Friday. Orders placed over the weekend or on a public holiday begin processing the next business day.

Tracking your order

As soon as your parcel is on its way, a confirmation email with tracking details lands in your inbox so you can follow its journey home. We always aim to deliver on schedule, though now and then a delay can happen, especially during busy seasons or because of weather or logistical hiccups. When that occurs, we'll keep you posted so nothing comes as a surprise.

Need a hand?

If you ever have a question about your delivery, our team is only a message away. Write to us anytime at support@velloranewyork.com.

Company name: Vellora Newyork
Address: 255 E 6th Ave, Roselle, NJ 07203, United States
Email: support@velloranewyork.com

Customer service hours
Monday to Friday: 9:00 – 18:00
Saturday & Sunday: Closed
Average response time: within 24 hours.